What do I do if I forgot my PIN or I need to change my PIN (password)?
Answer
If you have forgotten your PIN:
- By phone: we can email you at the email address we have on file with your current PIN if you contact us over the phone.
- You can change it in person when you are in the library.
- Here is how you can change your PIN from your own device if we have your email address on file:
- Follow this link to our catalog https://sprp.ent.sirsi.net/client/en_US/springfield/?
- click either the "log in" or "my account" link at the top of the page.
- The dialog box has a link in the bottom left corner: Forgot my PIN.
- Click Forgot my PIN and enter your library card number
You will receive an email with a change PIN link.
Contact the Springfield Public Library
- Mondays 12-5 p.m.
- Tuesdays 10 a.m.-7 p.m.
- Wednesdays 10 a.m.-7 p.m.
- Thursdays 12-5 p.m.
- Fridays 10 a.m.-5 p.m.
- Saturdays 10 a.m.-3 p.m.
- Closed on Sundays.